Art-sam.com - Oriental Collectibles
Chinese Art Collectibles & Home Decor
Porcelain Figurines, Vases, Ceramics Sculptures, Snuff Bottles

Privacy Notice


Your privacy is our basis of business and operation.

Information Collection and Use

General

  • Art-sam.com collects personal information when you register with Art-sam.com, when you use Art-sam.com products and services, and when you join Art-sam.com promotion programmes. Art-sam.com may combine information about you that we have with information we obtain from business partners or other companies.
  • When you register an account with us, we ask for several information such as your name, email address, gender, personal interests. For purchases of tangible products and services we may also ask for your address(es). Once you register with Art-sam.com and sign in to our services, you are not anonymous to us.
  • Art-sam.com collects statistics about your usage of our products and services, including information about your use of our products and services that we offer.
  • When you browse our website, we collect the usage data (such as number of pages viewed, browser statistics, cookies) anonymously.
  • Art-sam.com uses information for the following general purposes: to customize and improve content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting. The collected information is for internal use only.

Order, Payment and Financial Information

  • When you place an order in Art-sam.com, we are required to collect your order and payment information to proceed with the transaction. These information may include: billing and shipping address(es), contact telephone number(s) (optional), credit card number and expiry date.
  • We only use your credit card number for payment processing. After receipt of payment, we only store the last 3 digits of your credit card number in an encrypted form for identification purpose. The rest will be completely truncated. We will completely remove this information after 3 months of your business inactivity with us.
  • We use this information for billing purposes and to fill your orders.  If we have trouble processing an order, we will use this information to contact you.
  • Credit cards are processed by a corresponding thrid party payment gateway (PayPal), and corresponding banks.

Newsletters

  • If you wish to subscribe to our newsletter(s), we will use your email address to send the newsletter to you.  You can always opt out from these subscription(s) on our website, or by directly clicking on the link "Unsubscribe" at the bottom of each email message. You may also contact us directly to remove you from our contact lists.

Tell-A-Friend

  • If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address.  We will automatically send your friend a one-time email inviting him or her to visit the site. Your name and email address will be included in the email, indicating that we have sent the email on your request.

Confidentiality and Security

  • We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
  • All information that you provide us will be transferred securely through an encryption channel (SSL).

Information Sharing and Disclosure

  • Art-sam.com does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
    • We provide the information to trusted partners who work on behalf of or with Art-sam.com under confidentiality agreements. These companies may use your personal information to help Art-sam.com conduct business researches. However, these companies do not have any independent right to share this information.
    • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
    • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Art-sam.com's Conditions of Use, or as otherwise required by law.
    • We transfer information about you if Art-sam.com is acquired by or merged with another company. In this event, Art-sam.com will notify you before information about you is transferred and becomes subject to a different privacy policy.
    • Art-sam.com works with vendors, partners, and other service providers in different industries and categories of business.

Your Ability to Edit and Delete Your Account Information and Preferences

General

  • You can edit your Art-sam.com Account Information, including marketing preferences, at any time.
  • New categories of marketing communications may be added to the Marketing Preferences page from time to time. Users who visit this page can opt out of receiving future marketing communications from these new categories or they can unsubscribe by following instructions contained in the messages they receive.
  • We reserve the right to send you certain communications relating to Art-sam.com critical announcements, such as corporate announcements, administrative messages, that are considered part of your Art-sam.com account, without offering you the opportunity to opt-out of receiving them.
  • You may always request us to remove your Art-sam.com account by contacting us directly.

Changes to this Privacy Policy

  • Art-sam.com may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Art-sam.com account or by placing a prominent notice on our site.

Questions and Suggestions - Contact Us

  • If you have questions or suggestions, please feel free to contact us here.

    Effective from: November 10, 2008

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